The Stunning Stats Behind Real Estate Staging

It was early on Friday morning. The designer we had hired to stage an upcoming listing was just in the process of choosing the right pieces to show off the great space in the place when we received a text from the owner of the unit. Was the effectiveness of staging trackable, the seller wanted to know. Could I run a report on properties that were professionally staged when they came to market versus those that were not?

Vacant properties often seem uninviting to buyers, and smaller than they actually are.
Good staging is consistent with the architectural style of the home, helps buyers “understand” the space and does not impose strong tastes of any kind.

For a second, I felt irritated. We had been there. We knew staging sells. Empty houses look smaller than they are, and many buyers have a hard time envisioning where their couches or beds would fit. We’ve seen many homes that were shown vacant or in a beat-up, sad shape and didn’t sell until they came back on the market freshly painted or furnished. Or both.

But then I realized our seller had a point. Perhaps it’s all in our minds and not worth the effort? We needed some data.

Whether we like it or not, staging has become a reality. Sellers who skip it often lose out on netting top dollar.

So I ran some. The results were fascinating on many levels.

We used a set of basic criteria that resembled the listing we were preparing: all 2-bedroom, 2-bath condos closed in 2018 within the 20010 zip code. The first thing that was remarkable was that of the 90 listings that closed last year, only 3 (!) were shown completely vacant. Another 3 or 4 were either occupied or staged with existing furniture. There was a handful that were hard to judge–either the occupant had gotten rid of clutter or the realtors had done some “light staging” themselves the way we used to frequently handle condos as well. But the vast majority – by far! – had been staged professionally.

We then compared them to the expired or withdrawn listings from roughly the same period (listed 11/1/17 to 11/1/18 to make up for average marketing and escrow periods which I assumed to be about 2 months for this experiment). Of the 44 listings that didn’t sell, at least the first time around (some of them listed multiple times), about half were vacant. The actual percentage likely was even higher because, at closer inspection, some of the units were in new construction or rehab buildings and showed tour photos from a staged model unit on a different floor.

There were hardly any differences in average square footage (a little under 1,100 sf) or average condo fees (around $310) for the sold versus unsold 2 bedroom/2 bath units. The difference was all in the presentation — and ultimately in the price: The average list price of the expired or withdrawn condos was higher than that of the sold ones but NOT higher than the actual sold price as many of the well-positioned units were bid up in price. Obviously, if you ask more money for a less appealing property it will backfire.

As a check, I looked at the same setup in a different downtown zip code, as well as for single family houses in a suburban Chevy Chase neighborhood, and the results very similar.

Another interesting observation was that virtual staging — something I had secretly been flirting with, nerd that I am — actually didn’t do too well. One unit was listed several times with different cool-looking and very realistic digital furniture. It sat on the market. Obviously, the cool factor didn’t translate to reality when the people it attracted walked in the front door.

The takeaway: Whether we like it not, staging has become a reality. There’s no judgment. Not to play along can cost you a lot of time and money, especially if your property has some challenges such as an odd floor plan, poor light or awkward architectural features. Great stagers will help us overcome the flaws, emphasize the positives and add that little something that will make a buyer want to live there, no matter how different his or her own style would be once they’d moved in.

Staging sells. We knew this from experience, but now it felt good to have the numbers to back it up.

Vacant: a nice family room …
Home staging in Washington DC
… and the same room before an open house. It should make visitors feel like curling up in front of the fire, whether they like blue chairs or not.

P.S.: Feel free to drop us a line or reach out by phone if you want to know how staged homes have fared in your DMV neighborhood. Happy to help!

Spring Sale? Steps to Take This Winter.

It may seem like a long way away, but the spring market is just around the corner. In recent years, the hottest time in DC real estate has typically started not long after New Year’s. New listings start coming on by February, and the numbers grow in volume as spring progresses. But just because the market is undersupplied doesn’t mean that sellers can command any price or fail to prepare their house for sale. Not if they want the best price possible AND a quick sale. 

First of all, consider your situation. What are your priorities?  Money? Speed? Rent back? Sell before you buy? Work on the house? Do nothing? Timing? All of these items can impact the way a home is ultimately marketed and sold and should be discussed in full with your agent. 

As a seller, you get to decide on the condition of the “product” while your agent controls the marketing. Together, we team to sell the listing. Sometimes it involves some hefty tweaking of the property itself (revamped bathrooms, walls moved, new windows, etc). Other properties might require just cosmetic stuff (decluttering, minor landscaping or paint). There’s no right or wrong approach.  A lot of it depends on your budget, your tolerance for upheaval and construction, and timing. We recommend that you consult with a realtor early on to help prioritize your “to-do” list. 

Investing in physical improvements to a home can increase its sale price dramatically, but many clients aren’t able to spend that money. With Compass Concierge, we can now fund the cosmetic services that will increase the value of your property – staging, repairs, cleaning, landscaping- and when your home sells, you’ll simply add that amount (and nothing more) to the commission.

If you are concerned about the state of your aging home, you might consider hiring an inspector for a pre-listing inspection. We do NOT usually recommend this approach (ask us why!!). We do understand, however, that sometimes it’s better to take care of known issues now when you control the terms and the timing than to have them become a negotiating point when you are on the market. Plus, you get bragging rights for the repair/replacement. 

The next step is to start thinking like a buyer. What was it that attracted you to it in the first place? How is the neighborhood? These impressions once shared with your agent, can help with marketing. Be sure to tour other houses in the neighborhood. See how they are presented and how quickly they take to go under contract (we’ve got a great tool to help you keep up with this information). Follow up and see what price they got in the end. It all helps shape a strategy for your own home. 

December may have just begun, but February is just around the corner. If you’re looking to hit the market running in the Spring, then a Winter call is in order! We’d love to help. 

 

Should You Sell Your Bethesda Home During the Holidays?

gingerbread house

gingerbread house

Many of you have been warned not to sell your Bethesda home during the holidays and to wait until Spring when your house looks it’s best. Phooey, we say. There are a lot of reasons for ignoring this advice.

Inventory is still low

While the market is slightly more balanced than in years past, it’s still pretty much a sellers market as long as homes are presented properly. If you’ve got a nice home to sell and you don’t over-price it, there are buyers out there looking.

Holiday Buyers are not tire kickers

True! Life gets crazed at this time of year. Fitting in a house tour between shopping for turkey or Chanukah candles is not for the faint of heart. These buyers are serious and ready. As a seller, you may get fewer showings, but they’ll be of a higher quality.

Homes look their best during the Holidays

Holiday decorations can liven up any property. As long as you can keep the kitsch to a minimum and not overcrowd the property, you’ll be creating an inviting atmosphere, which future buyers may want to replicate. Turn up the thermostat a degree or two if it’s chilly outside. Think warm and cozy. Buyers will!

Beat the Spring rush

Listing a house in November or December can help you stand out. Come January/February you will be one of many. If you want to be the belle of the ball it’s best to arrive early.

How to avoid the Inspection Jitters – a checklist of things a Seller can do before the home inspector arrives.

Asking Price vs Selling Price – the spread between the asking and selling price lets you know about the mental health of the real estate market.

The Good, The Ugly, and the Toilet Plunger – why you want a professional agent on your side (let us obsess about all of the tiny stuff!)

Use the additional helpful articles to get information on selling your home in any season. These tips will help whether it is before or after the holidays are over.


 

About the Authors: The above Real Estate information on Should you sell your Bethesda home during the holidays was provided by Marcie Sandalow & Catarina Bannier, award winning real estate agents in the DC region. They can be reached via email at cbannier@eversco.com or marcie@bccdcrealestate.com or info@DCHouseSmarts.com or by phone at 202-487-7177 (Cati) or 301-758-4894 (Marcie). Marcie & Cati have helped hundreds of people move in and out of multiple DC-area locations for the last 15+ Years.

Thinking of selling your home? We have a passion for Real Estate and love to share our marketing expertise!

We service Real Estate sales in the following areas: Bethesda, Chevy Chase, Kensington, Silver Spring and Takoma Park, MD. Washington DC markets with an emphasis on Colonial Village, Rock Creek Park, Shephard Park, Rosemary Hills, Chevy Chase and numerous downtown locations including Dupont Circle, Cleveland Park, Kalorama, Shaw, and more. Last, but not least, we are also licensed in Virginia and service those areas closest to DC.

Proud To Announce 3-D Virtual Tours For Our Listings!

Screenshot 2015-06-03 12.48.20They’re better than the virtual reality in your favorite hi-res X-box game! Marcie and I are thrilled to offer these incredible, life-like new virtual tours for our listings (or better, for those listings that lend themselves to the experience). Click on the image or here to dive into the first one we’ve created–it’s for a new listing we’re showing this coming weekend in East Bethesda. More info to come soon.

 

When Should I Lower the Price of My Home?

House with a large question mark, jpeg illustrationIf you have to ask, the answer is NOW!  Sellers- the local DC market remains strong. Inventory is low. If your house has been sitting for two weeks or more, lower your price. Failure to do so can result in a house that is stigmatized. Buyers see the days on market and wonder what’s wrong with your house. You could have a perfectly nice house, in great condition. Price it too high and you’ll be a disappointment to those looking to buy AND you’ll miss your target audience (assuming they can’t afford your inflated asking price).

Here’s the scary part.  By the time you do get around to lowering your price, the damage may well have been done. You’ve missed out on taking advantage of the flurry of activity that occurs when a listing is new (and priced correctly). Nope, you’ve wasted that on a crowd that won’t be buying your overpriced home. You can’t get that back.

Ironically, when a house is overpriced and manages to get an offer, often it’s the best offer that house will receive. On more than one occasion I have seen sellers turn down a reasonable offer, only to accept a lower price at a later date, after their listing has languished.

Don’t be that seller!

 

Your House – The Star On Stage

Staged dining room in a vacan home in Washington DC

Staged dining room in a vacan home in Washington DC
Even minimal staging can make a vacant house look a lot more appealing to potential buyers

There’s a lot of buzz about “staging” your home for sale these days. It’s become a must for anybody who wants to get the best price for their house. We spend much time discussing such options with our seller clients. Every house is different, so staging can mean different things, from decluttering, depersonalizing or rearranging some furniture to painting or exchanging artwork. Sometimes, the tweaks are small, and sometimes, we think it better to bring in a professional stager (or team). But what when the house is vacant?

Actually, when the house or condo is vacant, a staging job can be even more important. In trying to explain this to a seller today, I came across this little video in which a crew from Red House Staging explains and demonstrates how they’re making a rather small condo look inviting, big and functional to potential buyers. Have a look, it’s no too long:

When I bought my first house in DC in the 1990s, most of the places our Realtor showed us were vacant. And it wasn’t just that they were empty, they were often also in sad shape, or at least it didn’t look like the sellers had put any effort at all in making them look appealing to us. Yes, most of them sold in the end, even without that effort. But before they did, most of them also spent 6 or 9 months or even more than a year on the market.

(P.S.  We love Jaye and Sam and Red House, but they’re not the only stagers we’ve worked with. Depending on your unique needs and situation, there might be other designers, organizers or companies we would recommend.)

The Perils of Overpricing

Overprice at your own peril

Overprice at your own perilSeller Beware…  overpricing is dangerous for your health. And ours.

We like to think that we offer great advice when it comes to pricing homes.  We scrutinize the comps ad nauseam. And to play it safe, we usually have our office mates over for a look to let us know if we’re overenthusiastic, or even stingy in our assessment of our upcoming listings.  The reality check has come in handy on more than one occasion.

Still, it’s the seller who sets the price.  So what to do if a seller wants too much? Sellers often have an inflated view of what their house is worth.  And with good reason. They’ve generally put a lot of money and time into improving their investment, and damn it, there should be a 400% return on that bathroom remodel.  Right?  Ummmm… not so fast.

Just about every agent in our office has a tale about a listing that starts off too high whereby the seller rejects solid offers left and right because they are just “insulting”, or “too low”.  Ultimately, after much (much, much) time has passed, these same listings sell for considerably less than the first offer that was made.  We call this “chasing down the market.”

Not only is it frustrating for sellers, but for agents, too.  Ultimately, we’re the ones who get blamed… for bad marketing, unflattering pictures, strange wording on the brochure, not enough open houses, lack of advertising…. just about everything BUT the true reason for failure… overpricing. Sellers get frustrated, part ways with realtor #1, get a stern talking to from realtor #2 (if they are lucky), list it at a reasonable price, and voila, house sells.

“We want to be your second realtor” is a line we’ve been practicing lately (when faced with an over-zealous listing price).  Sometimes it makes sense to walk away.  Overpriced listings make for lots of work, and no one is ever happy.

Hey- occasionally we realtors are to blame.  Sometimes good comps are lacking, and it’s an honest mistake. Or, we take a listing at an inflated price (enabling our sellers to “test the waters”) because we’re hungry for business.  Or we’ve agreed to list it at the ambitious seller price, believing in the promised price drop if it doesn’t work out.  When a price reduction doesn’t come fast enough, the initial shine of the new listing wanes. So the listing lingers.  Thus begins the long spiral downward, with the house selling for less than what it might have received had it been put on at the right price to begin with.  Overpricing can really backfire.

We generally find that the first offer is the strongest.  A listing can lose momentum as time goes on.  The best way to combat market ennui is with well-timed, aggressive price reductions. With any luck, the proper pricing will result in a flurry of activity.  On more than one occasion we’ve seen these situations reverse course, sometimes producing multiple bids and better than expected results.

Sellers – about the worst thing you can do is “test” the market and list your home for too much money.  Take a realistic look at the recent comparable sales. It’s a fools errand to price your home where you hope it will sell.  If it’s too low, we’re solidly in a sellers marketplace… it will get to where it needs to be. Price it too high, buyers count up the deficiencies. Price it ever so slightly low, and they’ll be raving about all of the positives.

Which side do you want to be on?

Should You Get Your House Officially Appraised Before Putting It On The Market?

Cati Bannier Washington Post blogIn the hot market seven or eight years ago, pricing was rarely an issue. Multiple offers (and the escalation clauses that came with them) would take care of getting the price where it should be.

Not so now. Read my latest piece for the Washington Post real estate blog here.